Refund policy

Thank you for shopping with Houndstooth Greek! If something isn’t right, here’s how returns and exchanges work for Greek store orders.

30-day returns
You can return or exchange eligible items within 30 days of delivery for a refund to your original payment method, store credit or an exchange.
To be eligible, items must be unworn and unwashed, smoke and fragrance free, with all original tags attached. We may refuse a return that doesn’t meet these conditions.
Holiday returns: purchases made November 1 – December 31, 2026 can be returned through January 31, 2027.

How to start a return
• By mail: email greekretail@houndstooth.com with your order number and the item(s) you’re returning. We’ll create a return label and send it to you.
• In store: bring the item and your order number to 632 East 15th Street, Fayetteville, AR 72701, Monday–Friday, 8 AM–5 PM.

Refunds
Once we receive your return, we’ll email you. Your refund should show in your account within 7 business days.

Final sale and non-returnable items
• Items marked final sale can’t be returned or exchanged.
• Custom chapter orders are made for your chapter and are final sale.
• Gift cards can’t be returned.

Damaged, wrong or missing items
We check every order before it ships, but mistakes happen. If an item arrives damaged or defective, or you received the wrong item or are missing one, email greekretail@houndstooth.com within 5 days of delivery and we’ll make it right.

Questions? Email greekretail@houndstooth.com or call 479-443-0078.